The Residential Aged Care industry is strictly controlled and regulated by the Australian (Commonwealth) Government.
All residents in High Care (Nursing Homes) or Low Care (Hostels) must have Australian Government approval. This approval is only obtained through the local Aged Care Assessment Team (ACAT). These teams are normally part of the Social Work Department of your local public hospital.

A member of an ACAT will visit your relative/ friend to assess whether it is appropriate for that person to enter a High Care, Low Care, Dementia specific facility, or in fact, stay in the home via other means of assistance. We cannot admit any resident without this assessment being completed.

Residential care is available for frail older people who can no longer live at home and who have been assessed by an Aged Care Assessment Team as needing such care.  Good Shepherd Aged Services provides residential care in either nursing home (high level care) or hostel (low level care).